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http://www.fragrancenet.com Complaint - Old Jo Malone cologne
http://www.fragrancenet.com Complaint

http://www.fragrancenet.com Complaint

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Old Jo Malone cologne


I bought a large bottle of Jo Malone lime blossom cologne from Fragrancenet.com for my girlfriend last Christmas. Unfortunately, she was too ashamed to tell me until recently that she discerned a difference from the Jo Malone scent she was used to. She speculated that it was old, and that was why it was being sold at a discount (the discount wasn't even that substantial--only about 10%). In any event, I just had to buy her a new bottle at Neiman Marcus. She could tell the difference by spraying some of each on both arms.

I just called to try to return the bottle, but the unsympathetic lady there said they don't accept returns after 30 days. I can understand that typical policy, but I didn't know it was bad until more recently when my girlfriend told me so. I'm very disappointed in them and would never order from them again.


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Comments


mrsreview says: (7 years ago)
 0
I have also encountered Jo Malone staff who i have found to be the rudest ive ever come across.

Its worth remembering when you think about buying their expensive candles that the people who make them in the factory get paid a minimum wage and work very long hours.
I will never purchase a Jo Malone product again after encountering their rude and obnoxious staff.



mrsreview says: (7 years ago)
 0
I have also encountered Jo Malone staff who i have found to be the rudest ive ever come across.

Its worth remembering when you think about buying their expensive candles that the people who make them in the factory get paid a minimum wage and work very long hours.
I will never purchase a Jo Malone product again after encountering their rude and obnoxious staff.




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