http://www.fragrancenet.com Reviews and Complaints

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http://www.fragrancenet.com Reviews

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  • Tracking Number Wrong



    It's more than 2 weeks now that i placed an order with Fragrancenet.com. They got my payment of $122.00 on my orders and after they received my payment with no email they credited on my visa card the amount of $50.00. I emailed them and put the out of stock items i ordered. They got my money first before telling me some of my stocks were out of stock. They shipped the remaining products that were not out ofstock and provided me with a tracking number. and when i checked the shipping courier wasn't found in their system. I reslly don't know if they will still ship to me... More...
    (Delivery Services)
    zannes168's Picture   zannes168    0 Comments   Comments
  • Best bet is to skip this company.



    I generally read consumer reviews before I buy froma company for the first time but in this case I did not... totally forgot. I ordered 3 different Cologne and they arrived in 11 days. I live in the Atlanta Ga. area. The Colognes were well package d in a Fragrance net.com box. The Cologne were in their original sealed boxes just as you see in stores. Fragrancenet also included a complimentary small tester Cologne and a travel mini combo comb & mirror. I think the delivery time is too long. Not the efficient much faster deliver commonly experience to in todays internet sales or what... More...
    (Beauty)
    rcd123's Picture   rcd123    4 Comments   Comments
  • Terrible - do not use!



    I ordered items through fragnancenet two weeks ago. In that time, I have placed and received TWO orders from strawberrynet. The fragrancenet order was an order worth several hundred dollars. After over a week, my order had still not been shipped, despite the site's guarantee to ship within 24 - 48hrs.. I sent three emails to fragnancenet enquiring about the status of my order and have received no reply. I threatened to cancel the order, however could find no method to do so. I received an automated email some days later saying the order had been sent. The email included a tracking... More...
    (Beauty)
    Cjgumm's Picture   Cjgumm    1 Comments   Comments
  • Fragnancenet.com is a fraud!



    Fragnancenet.com selling counterfeited products placed in the boxes of original brand names. I ordered Swiss Army fragrance last December as a gift for the New Year, got it in original, sealed box and when open it was a proximity of the original product. How do I know, because I'm using this product for the last 12 months and still have half a bottle from the original manufacturer. I've send it back the same day and after 30 days waiting still can't get a refund. They are doing false advertising saying that the finances are original. They should be stopped and reported to... More...
    (Beauty)
    lunarius's Picture   lunarius    0 Comments   Comments
  • Missing in Action



    I am horribly disappointed with this company. I ordered one bottle of perfume and it took 12 days for my order to arrive, and when I opened it, it was the wrong product. I sent it back 2 days later, and asked for either the correct product or a refund. I sent it priority shipping so it took 2 days to get back to them, and now, almost 3 weeks later, they claim they never received my package. So now I am out the price of the product and shipping 2 ways. This was the first and last time I will order from them and I will not recommend them to anyone. More...
    (Beauty)
    khan68's Picture   khan68    3 Comments   Comments
  • I smell a rat - the full story!



    I would be very wary of this company as I suspect all is not as it seems. I ordered some bath salts for my wife's birthday from this company. This particular bath salt was discontinued so I was excited to find someone who still had it in stock. I gave them a billing address for my credit card and a delivery address for the bath salts. They delivered the bath salts to the billing address, not the delivery address. This is unprofessional, but I accept mistakes can happen. I rang them and asked if I would be compensated for this mix up. I was told no. The rude woman said I... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    curefreak's Picture   curefreak    3 Comments   Comments
  • where's my stuff??



    would you purchase something if you knew it would take TEN DAYS shipping to get to you? Apparently Fragrance.net has changed its shipping to parcel post, and not even priority mail. I ordered some makeup for $100 on August 8th and it was shipped out on the 10th. When I called to see what is going on with my order all they said is they changed their shipping method, and that I should receive my order on the 19th or 20th! Pretty unbelievable in this day and age. What's the use of having "free shipping" if the pace is from the 18th century? Very disappointed! I said I would... More...
    (Beauty)
    beautyover50's Picture   beautyover50    0 Comments   Comments
  • Old Jo Malone cologne



    I bought a large bottle of Jo Malone lime blossom cologne from Fragrancenet.com for my girlfriend last Christmas. Unfortunately, she was too ashamed to tell me until recently that she discerned a difference from the Jo Malone scent she was used to. She speculated that it was old, and that was why it was being sold at a discount (the discount wasn't even that substantial--only about 10%). In any event, I just had to buy her a new bottle at Neiman Marcus. She could tell the difference by spraying some of each on both arms. I just called to try to return the bottle, but the... More...
    (Beauty)
    jashapiro's Picture   jashapiro    2 Comments   Comments
  • So far so good.



    I am pleased. The order was handled superbly, packaged with care and shipped fast. I reside in Massachusetts, close to New York and received a delivery within 24 hours. Order confirmation, shipment notification were dispatched by seller to my e-mail in appropriate, timely fashion. Prices are good, items I got are genuine. I shall recommend, even though I encountered a number of negative reviews on the Internet. More...
    (Beauty)
    Elijah's Picture   Elijah    0 Comments   Comments
  • Alien



    I recently bought a re-fill of Alien and it turned my skin a strange shade of pinkish -purple as well as the my carpet! Also, the scent was off- and only lasted about 15 minutes! I contacted Theirry Mugler and they informed me that Frangrance.net was not authorized to sell thier products. Hmmmm. Wonder what that was was in that bottle? More...
    (Beauty)
    raspberry's Picture   raspberry    2 Comments   Comments
  • Fraud!!!



    You sent me Sonia Rykiel perfume that smelled awful. I have used this product for years and you cannot convince me otherwise. I sent it back to you for an exchange and you sent me back the same bottle! Unsealed and all. Sonia Rykiel is always sealed and I have NEVER recieved an new bottle unsealed from you or anyone. How dare you send me back the same bottle. You are a fraud and I shoud report you to the BBB. I expect a full refund plus my shipping cost or I will report you. I have sent back the second (and same) bottle. You guys suck for real!!! Julie Z. More...
    (Beauty)
  • Fragrancenet.com no good!



    I ordered Sonia Rykiel, which I have used for years. The bottle they sent me stunk like grapefruits and I returned it for an exchange. They sent me back the same bottle!! It was sent back unsealed and thrown in a box! I couldn't believe it. The same bottle, and it stunk just the same. I sent it back demanding a full refund plus my shipping cost or I am reporting them to the BBB. Whoever did this shoud be ashamed. Sonia Rykiel perfume is ALWAYS sealed. This company really sucks. Stay away!!!! More...
    (Beauty)
    Julie007's Picture   Julie007    0 Comments   Comments
  • CHEAP



    i was shocked by the cheap prices so i bought some perfume. ive heard other complaints that they send impostor perfumes, but i **THINK** mine is real. However, some shoppers discount made a $12 charge to my phone, shortly after the purchase. If you get a charge under the phone number 800-889-8776, call them up WITHIN 30 DAYS!!! if you do not, they will continue to charge you, claiming that you signed up during your fragrance purchase. VERY SHADY WEBSITE. WONT USE AGAIN. More...
    (Beauty)
    asdjkdjsi's Picture   asdjkdjsi    0 Comments   Comments
  • selling used bottle



    I am not sure if the company profile states if they are selling used perfumes or not,... but they do sell used bottles. I got mine D&G men perfume and the box was wrinkled all over and mostly the pump/plunger what ever that name is had someone else's finger print all over,, and the bottle was not even full.. I mean you can tell just by looking at the bottle it is not brand new bottle. They allow me to return the item minus the shipping fee.. will never but from them.. More...
    (Beauty)
    cellowiz's Picture   cellowiz    0 Comments   Comments
  • scam city



    I purchased a bottle of Burberry Cologne for my spouse for Christmas. It arrived on time, but it was a imposter. the product is a fake. Also, I noticed a charge for $12.00 from Shopper's Village on my credit card statement. I have been charged $12.00 since December 2008. When you put in your e-mail for a coupon you "sign up" for this service. Huge rip off! Will never shop there again!!!! More...
    (Beauty)
    rosiecaps's Picture   rosiecaps    0 Comments   Comments
  • discount fragrances



    Discount perfume, cologne, and fragrances are just the beginning. FragranceNet.com was created to provide consumers worldwide with access to the largest inventory of genuine, brand name discounted perfumes, fragrances, skincare, candles, hair care, skin care, aromatherapy and more at the lowest possible prices and rates. We deliver your favorite perfume to your doorstep offering Free U.S. shipping for orders above $70. We only carry genuine brand name perfumes and colognes. Absolutely NO imitations or knock-offs. More...
    (Beauty)
    joebroadley's Picture   joebroadley    6 Comments   Comments

http://www.fragrancenet.com Reviews By Product


http://www.fragrancenet.com Comments


Lilas says: (2 weeks ago)
 0
How are these people still in business? They can't just get by with scamming everyone and selling fake products. Can't some government agency be contacted? God only knows what is in some of this crap they're selling, and you KNOW a lot of it is coming from the black market.



fakecreedwow79 says: (3 years ago)
 0
i purchased a bottle of creed that im sure is a fake or water down the scent barely lasted two hours the box itself doesnt have the barcode, only a sticker that was clearly added and not part of the boxit self no cologne box has no barcode ever, how else would it scan at a register. box was not sealed, side of creed silver moutain water has a silver flame emblem mine did not, side of box should say tenir which is french it does not, no history panel letter in box with history of creed family and how scent came to origination bottom of box has arabic writing when its a french parfum



firsttimebuyer says: (4 years ago)
 0
I order with them last dec 2010 almost a hundred bucks but until now didnt recieve anything i tried to call them and email so many times but no response its really a horrible company..



medicalm says: (4 years ago)
 0
I ordered fragrance and colognes for Christmas gifts which I have not received. Emails are not being responded to. I was requested to send photocopies of my credit card, both back and front, which I refused to do, and chose to pay by paypal. Is this how business is conducted in USA, it certainly is not tolerated in Australia. Surely it is common courtesy to respond to Emails and ackowledge receipt of payments. Will I ever receive my goods for which I have paid ? This business is a disgrace.
Chris Jones Australia



sadiemae says: (4 years ago)
 0
I am very pleased with the two Annick Goutal fragrances which I ordered and which were delivered in two days. One of them, Ninfeo Mio actually has a bit lesss of an unpleasant edge than the original bottle I bought at Bergdorf for almost twice the price. The Eau d'Hadrein, which I have used for years, is the real thing, as far as I can tell.,



0314 says: (4 years ago)
 0
I ordered a bottle of perfume from FragranceNet.com on the 14.12.10.Order number 10593141, USPS tracking number LC44779136OUS.I was under the impression that I would receive it by Christmass. I have been emailing them with no response yet.

Cherith Kennard Australia



lena2010 says: (5 years ago)
 0
The perfume Chip and Chic by Moschino was unsealed and the box has lines in front and side, that looks like a defective product.
Leave-in Mist by Davines smells awful. I have used this product for years and I know that it does not smell like that. Would never order from you again.




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